Dubai Shopping Festival

Scratch & Win Gold - FAQs

Q. Who is entitled to receive the Scratch & Win card?
A. Customers who spend AED 500 or more online or in-store will receive one Scratch & Win card per order.
Q. Where will I receive my Scratch & Win card?
A. For in-store purchases and Click & Collect orders, you will receive your Scratch & Win card once you have completed the payment.
Q. How will I receive the Scratch & Win card if I have selected home delivery?
A. For orders with stocked-in products, you will receive the Scratch & Win card with the delivery.
For orders with vendor-delivered products, you will receive the Scratch & Win card sent separately by courier.
Q. How can I collect the gold I have won?
A. If you have purchased online, bring the winning Scratch & Win card to ANY Plug Ins store along with your invoice and delivery note.
Please note: Winners have to collect their gold from any Plug Ins store on or before 15 Feb 2017

Terms & Conditions

  • The Scratch & Win promotion is valid from 26 Dec 2016 – 28 Jan 2017.
  • The customer is entitled to ONE Scratch & Win card per order of AED 500 or more.
  • To claim the prize, winners need to submit their passport or ID copy, the original Scratch & Win card and original invoice and/or delivery note.
  • This Scratch & Win card is non-transferable or redeemable for any cash or credit.
  • The Scratch & Win promotion is valid only at Plug Ins stores and online on www.pluginsme.com.
  • Winners have to collect their gold from any Plug Ins store on or before 15 Feb 2017.
  • The prize will not be substituted for cash or assigned to any other person for any reason whatsoever.
  • Plug Ins reserves the right to amend the terms and conditions at any time without any notice to the participant.
  • Plug Ins reserves the right to accept or disqualify any participant. Non-compliance with the terms and conditions will automatically disqualify the winner from availing the prize.
  • The winner agrees to appear in all media coverage surrounding the Scratch & Win promotion and the use of his or her name and image in any promotional activity related to the promotion at Plug Ins’ sole discretion without the requirement to obtain the winner’s authorization.
  • Plug Ins accepts no responsibility/liability for unforeseeable loss, injuries, or damages of any kind caused by or resulting from participation in the promotion, acceptance or use of the prize.